Health Guarantee
Bringing home a Maine Coon kitten should feel exciting, not uncertain. Maine Coon Mart provides a clear health guarantee so families know what to expect, what is covered, and how support works after pickup or delivery.
Our Health Standards
Veterinary Care Before Go Home
Kittens receive age appropriate veterinary care and are evaluated for overall wellness before leaving. Records are provided so your veterinarian can review what has already been completed and what comes next.
Daily Monitoring During Development
Growth, appetite, hydration, energy, and litter box habits are watched closely while kittens are in our care. Any concerns are addressed early, with guidance shared when a kitten is reserved.
What the Guarantee Covers
Initial Wellness Period
A short wellness window begins the day your kitten arrives home. This period is meant to protect you from the rare situation where a serious illness was present before departure. A veterinary exam by your own veterinarian is required within the timeframe listed in your contract to keep this coverage active.
Genetic Health Coverage
A separate guarantee covers certain hereditary conditions for a defined period. Coverage details, timelines, and the specific conditions included are listed in your written agreement, since terms can vary based on kitten, lineage, and current veterinary guidance.
What Is Not Covered
Stress Related Issues After Travel
Travel and a new environment can cause temporary loose stool, mild sneezing, or reduced appetite. These short term adjustments are common and usually resolve with routine, rest, and proper nutrition.
Parasites and Minor Treatable Conditions
Despite careful prevention, kittens can occasionally pick up parasites or minor infections after leaving due to exposure in new homes, veterinary clinics, grooming visits, or contact with other pets. Standard, treatable issues are generally not considered guarantee claims.
Injuries and Household Risks
Accidents, falls, ingestion of foreign objects, toxic plants, unsafe collars, and similar hazards are outside the guarantee. Careful kitten proofing is essential for this breed, especially because Maine Coons grow quickly and stay playful.
Your Responsibilities
Veterinary Exam and Documentation
A licensed veterinarian must examine your kitten within the required timeframe. Written documentation is needed for any claim, including diagnosis, test results, and recommended treatment.
Safe Transition and Ongoing Care
Food changes should be gradual. Vaccines and boosters should stay on schedule. Flea and parasite prevention should be discussed with your veterinarian, especially in multi pet homes.
Communication Matters
Contact Maine Coon Mart promptly if you notice symptoms such as persistent vomiting, repeated diarrhea, lethargy, refusal to eat, labored breathing, or eye discharge. Early support can prevent a small problem from becoming a serious one.
If a Concern Comes Up
Claim Process
Contact us first with your kitten name, date of arrival, and veterinary notes. Next steps may include additional testing or a second opinion from a licensed veterinarian. Decisions are based on veterinary records, not photos or messages alone.
Resolution Options
Resolution depends on the situation and the terms in your agreement. Options may include a replacement kitten when available, or another remedy outlined in the contract. Veterinary costs and transport fees are handled as described in the written guarantee.
Written Agreement and Updates
Terms are provided in your sales contract, which is the official reference for time limits, required exams, and coverage details. Maine Coon Mart may update policies to reflect veterinary standards and best practices, while honoring the agreement signed at the time of purchase.
Questions Before You Reserve
Questions are welcome before placing a deposit. Share your location, household setup, and any concerns about allergies, existing pets, or previous cat health issues. Clear expectations create the best experience for both families and kittens.
Ready to meet your future companion?
Contact Maine Coon Mart today to ask about current availability, planned litters, and how to reserve a Maine Coon kitten in the United States. We look forward to helping you welcome a gentle giant into your home.